ORDERING PROCESS


*All orders must be placed online; we cannot process phone or in-person orders. 

Pick-Up and Delivery

We accept regular pre-orders with a minimum of 3 days' notice Thursday-Saturday. (unless it is a custom large order, minimum required)

Weekly Pre-Orders: All orders must be in by Sunday 11 PM.

This includes all orders (Pick-up, local delivery and shipping)

Pick-up orders will be ready at the time selected during checkout (e.g., if you choose 5:30 PM, your order will not be available earlier).

Local Delivery Rate: $12+ (calculated at checkout). We deliver to multiple areas, including Toronto, Mississauga, Brampton, North York, and more (see full list below).

We deliver to:

  • Ajax
  • Brampton
  • Burlington
  • Etobicoke
  • Hamilton
  • Markham
  • Mississauga
  • North York
  • Oakville
  • Oshawa
  • Pickering
  • Richmond Hill
  • Scarborough
  • Toronto
  • Thornhill
  • Vaughan
  • Whitby
  • Woodbridge

To ensure availability, we recommend booking early. Available dates are removed once fully booked.

Local Delivery vs. Shipping: What You Need to Know

Local Delivery

  • Delivered via private courier.

  • It arrives on the same date you select at checkout.

  • Example: If you choose Dec 31 | Option: Delivery, your order will arrive on Dec 31 between 2–7 PM.

Shipping

  • Sent through postal couriers like Purolator or Canada Post.

  • Delivery time depends on the postal service and selected shipping speed.

  • Example: If you choose Dec 31 | Option: Shipping, your order will arrive 2–7 business days after it’s dispatched on Dec 31.

*For time-sensitive orders, we recommend selecting Local Delivery for same-day service or pick-up.

Storefront Walk-Up Window

(It's a window, there's no access to the inside)

Our storefront window is open for walk-ups:
- Thursday to Saturday: From 1 PM
- Sunday: 12–4 PM

A limited menu is available on a first-come basis until sold out. Pre-ordering is recommended for specific items. You can also order from us on Uber EATS during these hours.

Canada-Wide Shipping

Select items ship weekly. Please place shipping orders by Saturday at 11:59 PM.

Contact: hello@nutmegspiced.ca